Yes, absolutely. When you buy the program, you will be given access to 5 different versions of our program (Windows,…
Can I track the progress with different users under a single purchase?
Your purchase includes a single account, but you can easily add additional accounts during the checkout for a small fee….
Do I need an internet connection? Can the program be used offline?
An internet connection is required only the first time you log in. Once the program is installed and activated on…
Do you offer any additional discounts?
If you add an additional language to your cart, a 50% discount will apply. Plus, we have excellent rates for…
Do you offer discounts for multiple purchases? Do you have special prices for schools or classes?
Yes, we offer massive discounts for multiple accounts. We can offer as much as 80% off the regular licence. We…
Does the program ever expire? Is there a time limit on the program?
If you choose to buy our lifetime access, the program will never expire. There are absolutely no additional fees or…
How can I install OUINO on my Fire Tablet?
Although our program is compatible with Android, it requires a bit of tweaking for the Amazon Fire. Unfortunately, the Fire…
How do I create a OUINO account? How to use activation key?
Ouino works with user accounts; in order to use the program, you will need to create a Ouino account with…
How do I give the program as a gift? Can I send the download to someone else?
Yes, absolutely. On the checkout page, you’ll see “USER INFORMATION”, you can simply enter the name of the person receiving…
How do I install OUINO on Android?
In order to install the program on your Android device, you can simply visit the Android download page of the…
How do I install OUINO on macOS?
Installing the program on a Mac is very easy. First, you need to get the DMG file on your Mac….
How do I install OUINO on my Chromebook?
Installing the program on your Chromebook is very easy. Here are the direct links to our web apps for Chrome…
How do I install OUINO on my iPad / iPhone?
Installing the program on iOS is very easy. You can download the app directly from the App store by looking…
How do I install OUINO on Windows?
Installing the program on Windows is very easy. First, you need to get the EXE file on your computer. If…
How do I install to a new computer or device? How can I recover the program? How to download again?
That’s no problem. In order to download the program again, you can simply log into our member area. You’ll have…
I am having issues on my Chromebook. OUINO doesn’t run properly on my Chromebook.
If you are having issues with the Chrome web app, making a fresh installation will fix most issues. You would…
I am having issues with the web app. The web app doesn’t run properly.
If you are having issues with our web app, making a fresh installation will fix most issues. You would simply…
I am having problems checking out. The transaction fails every time. How can I buy the program?
We are aware that some people have had problems with Debit Visa or Debit Mastercard because of the permission on…
I bought the program on your website, but I haven’t received the email with my activation key. What should I do?
The email is sent automatically at checkout and should take a few minutes at the most to reach your mail…
I don’t see anywhere to log in on your website. Where and how do I log in?
In order to use the program, you first need to install it to your device or computer. You’ll be able…
I forgot / lost my password. How can I reset my password?
The process of resetting your password is very simple. You can request a reset code within the program. You should…
I have lost my download link or OUINO box. How can I recover the program?
In order to download the program again, you can simply log into our member area. You’ll have access to all OUINO…
Is OUINO appropriate for children?
Our program can definitely be appropriate for kids. There is nothing in the program that could be considered offensive for…
My account is expired. How do I update my activation key? How can I apply my new activation key?
Once your monthly access has expired, you can simply purchase a new activation key and apply it to your account….
My USB drive seems to be defective. What should I do?
We only buy top quality chips to avoid these situations, but in the unlikely event that your USB drive is…
The OUINO program is marked as “dangerous” or “unsafe” by antivirus. Is this true?
Rest assured, the file is perfectly safe. This is definitely a false positive, wrongly interpreted by your antivirus. Sometimes, this…
What if I don’t like the program? Will I get a refund if I am not satisfied?
Yes, absolutely. Although we are very confident that you’ll love the program, if for any reason you are not satisfied…
What is an activation key? How do I get an activation key?
An activation key is provided to you when you buy the program. It is needed to create your account. It…
What is the difference between the retail box and the download?
The digital version and the retail box are essentially the same thing, just different installation methods. Just like a physical…
Will this program get me fluent?
Ah! The age-old question! Well, our program will certainly help you become fluent. Ouino offers you the possibility of learning…
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