We only buy top quality chips to avoid these situations, but in the unlikely event that your USB drive is defective, please contact us immediately and we will promptly send you a download link and a replacement drive 100% free of charge. We understand that this can be frustrating for you. We know that when you buy something, you expect it to work right away, but computers can be picky little things sometimes and some problems can occur. Thank you for giving us the chance to make this right.
